I have a truck load of stuff I would like to drop at the Cleveland facility is an appointment needed?

Yes, in person drop offs require an appointment.

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@Lostinlodos, emailing Chris would be the best way to set up an appointment? Is that right?

I am working on a truck load myself right now so I want to make sure I don't ruffle any feathers when the time comes for me to make the trip

That is correct though you can schedule through the sales form as well.

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